?? Join Our Mission-Driven Team as a Customer Support Specialist!
Location: Texas (CDS in Texas)
Position: Customer
Support Specialist
Salary Range: $33,280
– $37,440 annually
Company: Consumer
Directed Services in Texas (CDS)
Are
you passionate about helping others and thrive in a fast-paced, people-centered
environment? CDS
in Texas is looking for a Customer Support Specialist to
be the welcoming voice and guiding hand for individuals with disabilities and
their caregivers. If you're ready to make a meaningful impact every day, we
want to hear from you!
?? About
Us:
CDS
in Texas empowers individuals with disabilities to self-direct their care and
live more independently. Our team is the heart of our mission — compassionate,
dedicated, and committed to supporting the families we serve.
?? What You’ll Do:
As
a Customer Support
Specialist, you’ll be the first point of contact for our
members and their employees. Your responsibilities will include:
·
Answering and triaging inbound calls and emails with
professionalism and empathy
·
Providing in-person
support to members visiting the office
·
Assisting with employment
verifications and general inquiries
·
Maintaining accurate member data and updating demographics
·
Disbursing documents to appropriate departments
·
Supporting multiple departments with a variety of administrative
tasks
? What
You Bring:
·
High school diploma or GED
·
1+ year of call center experience (required)
·
1–2 years of experience in a healthcare setting (preferred)
·
Bilingual in Spanish (highly preferred)
·
Strong interpersonal,
problem-solving, and multitasking skills
·
Ability to type 35
WPM with 80% accuracy
·
A positive, team-oriented attitude and a commitment to
confidentiality
?? Why
Join CDS in Texas?
·
Be part of a mission-driven
organization that truly changes lives
·
Work with a supportive
and compassionate team
·
Enjoy a dynamic
and engaging work environment
·
Make a difference in the lives of individuals and families
across Texas
?? Ready
to Apply?
Take
the next step in your career and join a team that’s making a real impact.
?? Apply online at: www.dsswtx.org
?? Or submit your resume directly: https://dsswtx.jotform.com/220836269749065